List Issues

curl --request GET \
  --url https://fulfillment.noyo.com/api/v1/issues \
  --header 'Authorization: Bearer <token>'

{
  "meta": {
    "offset": 0,
    "page_num": 1,
    "page_size": 20,
    "total_records": 2
  },
  "response": [
    {
      "created": 1697380200,
      "dismissed": false,
      "employee_id": "7027d416-3bed-43e8-b824-508d9c0d323e",
      "group_id": "436fb487-bb75-42d4-9651-7b1471a8940e",
      "id": "dd9a1813-34f7-4c7e-86bc-f041f2cbd9a1",
      "internal_notes": null,
      "issue_code": "INVALID_SSN",
      "issue_details": "Social Security Number is missing for employee",
      "issue_key": "a1b2c3d4e5f6789012345678901234567890123456789012345678901234567890",
      "last_seen": "2023-10-15T14:30:00Z",
      "member_id": "7027d416-3bed-43e8-b824-508d9c0d323e",
      "member_type": "employee",
      "modified": 1697380200,
      "partner_id": "8fac0992-933a-4743-8dab-0d606ef2569e",
      "resolution_guidance": "Please contact support to provide your Social Security Number",
      "resolution_method": null,
      "resolved_at": null,
      "status": "open",
      "version": "ea38e798-cd61-4fa2-b485-d1c5b87a61af"
    },
    {
      "created": 1697280900,
      "dismissed": false,
      "employee_id": "7027d416-3bed-43e8-b824-508d9c0d323e",
      "group_id": "436fb487-bb75-42d4-9651-7b1471a8940e",
      "id": "cc8b2924-48e8-5d8f-97cd-e152e3dce8b2",
      "internal_notes": "Fixed DOB format issue in system, validated with customer",
      "issue_code": "INVALID_DOB",
      "issue_details": "Date of birth format is invalid",
      "issue_key": "b2c3d4e5f6789012345678901234567890123456789012345678901234567891",
      "last_seen": "2023-10-14T10:15:00Z",
      "member_id": "8138e527-4cfe-54f9-c935-619e9d1d434f",
      "member_type": "dependent",
      "modified": 1697304300,
      "partner_id": "8fac0992-933a-4743-8dab-0d606ef2569e",
      "resolution_guidance": "Please verify and resubmit the date of birth in MM/DD/YYYY format",
      "resolution_method": "manual_correction",
      "resolved_at": "2023-10-14T16:45:00Z",
      "status": "resolved",
      "version": "fb49f8a9-de72-5gb3-c596-e2d6c98b72bg"
    }
  ]
}

GET

api

issues

List Issues

curl --request GET \
  --url https://fulfillment.noyo.com/api/v1/issues \
  --header 'Authorization: Bearer <token>'

{
  "meta": {
    "offset": 0,
    "page_num": 1,
    "page_size": 20,
    "total_records": 2
  },
  "response": [
    {
      "created": 1697380200,
      "dismissed": false,
      "employee_id": "7027d416-3bed-43e8-b824-508d9c0d323e",
      "group_id": "436fb487-bb75-42d4-9651-7b1471a8940e",
      "id": "dd9a1813-34f7-4c7e-86bc-f041f2cbd9a1",
      "internal_notes": null,
      "issue_code": "INVALID_SSN",
      "issue_details": "Social Security Number is missing for employee",
      "issue_key": "a1b2c3d4e5f6789012345678901234567890123456789012345678901234567890",
      "last_seen": "2023-10-15T14:30:00Z",
      "member_id": "7027d416-3bed-43e8-b824-508d9c0d323e",
      "member_type": "employee",
      "modified": 1697380200,
      "partner_id": "8fac0992-933a-4743-8dab-0d606ef2569e",
      "resolution_guidance": "Please contact support to provide your Social Security Number",
      "resolution_method": null,
      "resolved_at": null,
      "status": "open",
      "version": "ea38e798-cd61-4fa2-b485-d1c5b87a61af"
    },
    {
      "created": 1697280900,
      "dismissed": false,
      "employee_id": "7027d416-3bed-43e8-b824-508d9c0d323e",
      "group_id": "436fb487-bb75-42d4-9651-7b1471a8940e",
      "id": "cc8b2924-48e8-5d8f-97cd-e152e3dce8b2",
      "internal_notes": "Fixed DOB format issue in system, validated with customer",
      "issue_code": "INVALID_DOB",
      "issue_details": "Date of birth format is invalid",
      "issue_key": "b2c3d4e5f6789012345678901234567890123456789012345678901234567891",
      "last_seen": "2023-10-14T10:15:00Z",
      "member_id": "8138e527-4cfe-54f9-c935-619e9d1d434f",
      "member_type": "dependent",
      "modified": 1697304300,
      "partner_id": "8fac0992-933a-4743-8dab-0d606ef2569e",
      "resolution_guidance": "Please verify and resubmit the date of birth in MM/DD/YYYY format",
      "resolution_method": "manual_correction",
      "resolved_at": "2023-10-14T16:45:00Z",
      "status": "resolved",
      "version": "fb49f8a9-de72-5gb3-c596-e2d6c98b72bg"
    }
  ]
}

Authorizations

Authorization

string

header

required

Bearer authentication header of the form Bearer <token>, where <token> is your auth token.

Query Parameters

partner_id

string<uuid>

Filter by associated partner ID.

group_id

string<uuid>

Filter by associated group ID.

organization_id

string<uuid>

Filter by associated organization ID.

status

enum<string>[]

Filter by issue status. Supports single value (status=open) or comma-separated multiple values (status=open,pending_resolution).

Available options:

open,

pending_resolution,

resolved

is_external

boolean

Filter by whether the issue is externally visible.

member_id

string<uuid>

Filter by associated member ID.

employee_id

string<uuid>

Filter by associated employee ID.

partner_document_source_id

string<uuid>

Filter by associated partner document source ID.

issue_code

string

Filter by the issue code.

originating_record_ids

string<uuid>[]

Filter by issues containing specific originating record IDs.

originating_record_type

enum<string>

Filter by the type of workflow or system that originated this issue.

Available options:

partner_document,

member_transaction,

group_setup_request,

manual_entry,

member_snapshot

source

enum<string>

Filter by the source system or process that created this issue.

Available options:

edi_error_report,

member_snapshot_creation,

transaction_to_partner

Response

200 - application/json

Successful Response - Returns a paginated list of Issues.

Groups

Members

Changes

Legacy

List Issues

Authorizations

Query Parameters

Response