Getting Member Requests
The Member Request workflow is now deprecated in favor of Member Snapshot
Once a Member Request has been submitted, it's possible to retrieve relevant data and track its progress via our GET endpoints. Each response from Noyo will include details of the request(s), including their status.
Member Request Statuses
The following are possible member request statuses that you might receive when fetching member request(s) from the API.
| Key | Description |
|---|---|
processing | We are communicating the member request changes to the carrier(s) involved. |
completed | A request is completed after all transactions with all carriers have been processed. This may take seconds or longer, depending on the carrier and request type. The results of the member request have been reflected in the carrier system at this point. |
failed | Requests will only move to the failed status if for an unexpected reason we were unable to fulfill at the carrier. You should expect very few member requests to transition into this status. |
canceled | Requests will be moved to the canceled status if a subsequent member request supersedes it. |
As far as state transitions, expect the progression to be linear, from processing to either completed, failed, or canceled. Once in completed, failed, or canceled a member request will not move back to processing. The proper response from a failed member request, if not desired, would be to recreate the attempted changes in a new member request.
Get Single Member Request
Returns the latest version of a single member request based on the ID provided.
Get Single Member Request
For more information about the body and result fields check out the request-specific documentation.
Get Member Requests for Employee
Returns a list of all member requests for a given employee. Each member request may have one or more associated member transactions.
Get Member Requests For Employee
Get All Member Requests
Returns a list of all member requests for a given organization. Each member request may have one or more associated member transactions.
Get All Member Requests
Filtering Member Requests
Code Sample
curl -X GET
--header "Authorization: Bearer <ACCESS_TOKEN>"
https://fulfillment.noyo.com/api/v1/member_requests?status=processing&request_type=new_hire
Example Response
{
"meta": {
"offset": 0,
"page_num": 1,
"page_size": 20,
"total_records": 1
},
"response": [
{
"id": "4f57e463-f4d5-4255-83d4-806b0cabaac5",
"employee_id": "30b74a44-d5b1-4123-a7a4-6d3aec251ba4",
"request_type": "new_hire",
"status": "processing",
"transactions": [
"a6e30204-87b2-4802-95a4-a156bd0f7435"
],
"body": {
"coverages": [
{
"carrier_config": {
"bill_group": "1000001",
"member_group": "99999"
},
"carrier_id": "d0003042-eaae-4491-b219-4825456a3d16",
"lines_of_coverage": {
"dental": {
"waiving_members": [
{
"id": "f471a562-fa8f-41c9-93fd-12b372e16c72",
"member_type": "employee",
"reason": "other-spouse-group"
}
]
}
}
}
]
}
}
]
}
For cases where you would like to filter the Member Requests for you organization, you can do so by passing in one or more of the filters below into the query string.
employee_id | uuid | Unique identifier of the employee in Noyo to be filtered on |
group_id | uuid | Unique identifier of the group in Noyo to be filtered on |
status | string | Status of the member request to be filtered on. One of: canceled, completed, failed, processing |
request_type | string | Member request type to be filtered on. One of: cobra_enrollment, cobra_open_enrollment, cobra_qualifying_life_event, cobra_termination, demographic, enrollment_snapshot, new_hire, open_enrollment, qualifying_life_event, termination |
Updated 6 months ago