Noyo handles enrollment data for employee health and supplemental benefits, including medical, dental, vision, life, accident, and disability insurance coverage.

The lifecycle of a group’s coverage plans generally looks like this:

1

Shopping

A broker presents different plan options to the group admin
2

Quoting

The group submits information to carriers to get quotes for plans
3

Selling

The group selects their plans and signs the contracts
4

Installation

The carrier(s) put the group’s selections into their system(s)
5

Setup

The ben-admin platform builds the group’s selections in their system
6

Enrollment

Employees use the ben-admin platform to choose which plans to enroll in or waive
7

Maintenance

Employees use the ben-admin platform to make updates to their data throughout the plan year

8

Open enrollment and renewal

The broker and group admin decide whether to continue the same plans for the next year. This is the time for employees to re-enroll or choose different plans.

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Where does Noyo fit in?

Noyo enters the picture after Step 4 - Installation. All of the shopping, quoting, and selling has been done, and the carrier has already installed the group’s plan information in their systems. This often means that they have already received census data, which is typically gathered by the group’s broker and sent as a file.

Noyo can help you with Step 5 - Setup by making the carrier’s data available for you to use if you are setting up the group in your own system. See Using Noyo Data for more on what data you can get through our endpoints.

During Steps 6–8, your Noyo integration will take the place of whatever you’re using today to transmit enrollment and demographic changes to insurance carriers. Examples of current methods include EDI (834, .csv, LDEx), carrier portals, paper forms, custom-built integrations, or phone calls.

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